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Management Tips From the Experts at Methods for Management!

What Our Members Are Saying

MFM has been a source of inspiration, support, and accountability. I have developed friendships and learned from industry experts about the business of service above self.

Lisa M. Sebastian

Ridge Cleaners

"Methods For Management is exactly what the name implies…they provide direction and leadership to help us better manage our day to day business. MFM makes Jim Massey’s Cleaners more profitable. They easily pay for themselves."

John Massey

Jim Massey Cleaners & Laundry

MFM has been invaluable to the development of Margaret’s Cleaners. Many of the owners I have met have developed into strong personal relationships and I consider as close friends. MFM has become a helpful resource to monitor how we are performing in the industry. Numerous best practices have been brought back and implemented in our daily practices. Our company would look quite different had we not been associated with MFM.

Chuck Horst

Margaret’s the Couture Cleaner

If you are at all interested in making your business more efficient and profitable, someone who wants to become a better owner, then MFM is definitely for you. I would encourage owners to join from the mere fact you will learn so much from the other owners in your group.

Michael P Harris

Oceanside Cleaners

As someone new to the dry cleaning industry, MFM and its network of owners/operators has been a tremendous resource for learning the business. I can't say enough about the value of the quarterly meetings as an opportunity to learn and share ideas with your peers in a productive, supportive environment. Anyone who is serious about their business and wants to take it to the next level can benefit greatly by joining MFM.

Janet Garman

Glyndon Lord Baltimore Cleaners

I have been a Methods member for over 20 years. I have no doubt that my involvement with this association has played a significant role in my professional development as well as the ongoing success of my organization.

The insights, practices, experiences and counsel of my fellow members - and our facilitators - has been of great value and comfort (we all know how lonely it is at the top!). It is very challenging for we business owners to stay true to goals and objectives without having accountability to anyone or anything beyond ourselves. MFM - acting as a sort of “Board of Directors” - holds us accountable to ourselves and our fellow bureau members. As an added bonus, the friendships developed in MFM have been very meaningful and enduring.

John-Claude Hallak

Hallak Cleaners

MfM Business Advisory Team

Kermit Engh

Managing Partner - MfM

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Trudy Adams

Blue Egg Consulting

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Bob Clements

Benchmark Business Group

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Jeff Gude

MfMBI

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Sandra Haralson

Sandra Haralson Dry Cleaning Consulting

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Vikki Reed

MfM/Studio V

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Bill Stork

Dry Clean Design

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Courtney Wolf

Methods for Management

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Kermit Engh

Managing Partner

Kermit Engh has been an owner/operator in the dry cleaning industry for over 28 years. He provides expertise in strategic planning, finance, process improvement, succession planning, acquisition & disposition analysis, packaging & branding, corporate culture, employee training programs, profitability, quality & production standards, cost analysis & development of management KPI’s.

Trudy Adams

Blue Egg Consulting

Trudy Adams has been a familiar speaker with dry cleaning groups and perhaps best remembered for her role as Vice President of Sales & Customer Service at Cleaner’s Supply. Today the principal of Blue Egg Consulting, a sales, marketing, and customer service consulting practice. Trudy’s current responsibilities and past experience have encompassed sales, marketing, and customer service management in both business-to-business and retail environments to grow revenue and create the processes needed to differentiate from competition. She brings a no-nonsense approach to data analysis, training the trainers, training CSR’s and leading teams to deliver a superior customer experience that melds all three to grow and retain sales.

Bob Clemets Methods for Management Business Advisory Team

Bob Clements

Benchmark Business Group

Bob Clements is Co-founder, Strategic Marketing Director, and General Counsel for Benchmark Business Group, which provides business coaching, consulting, and business brokerage services. Since 1999, BBG has coached businesses in most of the 50 States and several foreign countries, in addition to aiding business owners in preparing their business for sale, and assisting buyers in successfully transitioning management and operation of their recently acquired business. It is the most unique and successful business brokerage in Iowa.

For the past 12 years, BBG has distinguished itself in the insurance and financial services industry as a leader in business development coaching and consulting for both independent and captive agents, as well as field leaders and managers, and has fostered exponential growth and life-altering change in countless agencies through its proprietary Optimal Outcome™ Program.

Bob earned his Juris Doctorate in 1973 from Creighton University School of Law and was a practicing attorney for more than thirty years. He has worked primarily in the areas of business law, commercial transactions, banking, business workouts, reorganizations, mergers and acquisitions, succession planning, and in 2002 was certified as a Senior E-Myth Consultant. In a more holistic approach to the practice of law, Bob has guided many business owners through difficult organizational, planning and financial issues, and has served as a facilitator and mediator in numerous business cases. He has been an owner and manager in five businesses, and has been president of his local chamber of commerce, a community improvement association for downtown businesses, and a venture capital group. In addition, for more than ten years, he served as a board member of a multi-bank holding company and two of its subsidiaries.

In addition to his duties as Strategic Marketing Director, he serves as General Counsel for Benchmark Business Group, guiding the Company and its team through the many legal issues that arise during its representation and facilitation of the business buying and selling process. He also remains Of Counsel and advisor to his former law firm.

Jeff Gude

MfMBI

Jeff is an Information Technology leader with a portfolio of success driving back-office IT strategies, business-critical projects, application development, deployments, and daily operations for organizations across diverse industries.

Sandra Haralson

Sandra Haralson Dry Cleaning Consulting

Sandra is a mechanical diagnostic, operations, and production expert. She specializes in complete equipment inspections, getting them back up and running to factory standards.

She is a DLI member and well respected by top industry vendors for her unique approach to in-plant training and consulting. She will work with you and your staff with full inspections of your facility, equipment, staff, techniques, quality, maintenance and proper training in all areas.

Sandra specializes in complete equipment inspections, and getting them back up and running to factory standards. Often she has found that cleaning problems can be traced back to equipment malfunction or misconfiguration. Sandra can diagnose the problem, find a solution and make sure it is applied correctly; saving you, the plant owner, time and

money.

Full list of areas covered

· Customer Service

· Quality Control

· Work Flow

· Packaging

· Stain Removal

· Finishing

· Dry Cleaning Operations

· Wetcleaning

· Shirt Finishing

· Flat Work

· Laundry Pant Finishing

· Production Management

· Required Maintenance on all Equipment

Vikki Reed

Methods for Management/Studio V

Vikki is a creative innovator, branding strategist and design expert with more than 35 years of expertise creating impactful visual brand solutions for clients across numerous industry verticals.

She pairs a broad range of creative leadership experience in brand strategy & development, graphic design, and content management with a deep understanding of the psychology behind design to create effective campaigns and corporate narratives.

Prior to joining Methods for Management, Vikki was creative director and content manager for numerous publications throughout the country. Her earlier career included roles at Black Dot Graphics, working on projects for Meredith Publications, numerous text books and advertising for Kmart. She has also worked designing packaging for numerous brands.

Vikki enjoys spending time outside walking, hiking and biking as well as cooking and spending time with her numerous grandchildren.

Bill Stork

Dry Clean Design

Bill provides expert experience in dry cleaning, industrial engineering, and construction, making him uniquely qualified to assist in planning, equipment selection, plant layout, and construction.